Questions & Answers (F.A.Q)


Account Management > Questions & Answers (F.A.Q) > III. Email & Mailing FAQ

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Do you offer any kind of Groupware email program?

Yes! Host Color offers "Horde Groupware Webmail Edition", a free, enterprise ready, browser based communication suite. It allows users to read, send and organize email messages and manage and share calendars, contacts, tasks and notes...

How can I access my webmail applications?

You can access webmail by using the following address format: http://www.your-domain-name.com/webmail or http://your-domain-name.com:2095/. Enter the full mail address as a username example@your-domain-name.com and input the...

How do I configure and use SpamAssassin anti-spam application?

Please login to you cPanel account and to go to the section named "Mail". You will find SpamAssassin icon there. The first step is to, click on "Enable SpamAssassin" and to switch on the anti spam filtering. Alternatively you'd click...

How do I upload an existing subscriber list to the mailing list?

You can use the "Mass Subscribe" function to upload a current subscriber list or paste in a lot of email addresses to subscribe to a mailing list. From your cPanel interface, go to Mail -> "Mailing Lists". Find the list you want,...

Is my email an Unsolicited if I provide an Opt-Out option?

Yes! If you have sent or planing to send bulk email to recipients who have not expressly given you a permission to use their email addresses (not registered and agreed to be placed on a specific mailing list), your email is...

Is there any limit on the number of e-mail messages I sent?

Yes! You can send up to 200 messages per hour from your Shared Hosting account. If you exceed this limit the messages you send might be considered as a SPAM or unsolicited email.

What does Unsolicited Email mean?

"Unsolicited Email" is SPAM, which means an unwanted email message that forcing the recipient to assume the cost of receiving, storing and removing it from one's email box. The difference between legitimate bulk email and Unsolicited...

What is your anti-SPAM policy?

It is simple! Sending spam and/or unsolicited e-mail is prohibited within Host Color's network. Our "Terms of Service" don't allow any software application which could be used for SPAM to be hosted in our servers? Any account used for...

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