Articles
No! It is your responsibility to pay all the invoices and bills for services and products you...
Can I get refund on renewed account?Yes! If you have missed to cancel the service prior to the expiration date and if you have been...
Can I keep my Account and services inactive instead of canceling them?Yes! You can keep your Account and services in status "Inactive" for a period from 3 to 6...
Can I reactivate a suspended account?Yes! However if your account has been closed due to expiration of a web hosting service which has...
How do I add funds in Account Zone and renew services if no invoice is generated?In order to keep your profiles and Account Zones Host Color does not keep open invoices for the...
How do I cancel a Shared or Reseller service?To cancel a Shared Hosting or Reseller hosting service or product, please log in to your Account...
How do I change billing information in my profile?Please go to https://accounts.hostcolor.com and type your username (account e-mail address) and...
How do I change my contact information?Login to your Account Zone and then go to "My Details". Please note that all the information in...
How do I check my hosting bills?Please go to https://accounts.hostcolor.com and login to Account Zone using your username...
What kind of billing and invoice overdue policies do you follow?For customer's convenience all web hosting service plans are set to recurring billing. Please...
Where do I go to get a copy of my invoices?Please enter to your Account Zone, using the Username (account registration email) and password...
Where do I go to pay my web hosting bill?Please go to https://accounts.hostcolor.com and login using your Username (account e-mail...
